Replacing brackets

This guide covers how to replace brackets on Nofence collars.

To replace a bracket, you will need:

• A 3mm hex key

• A damp cloth

You may also want to have a pair of gloves on hand, as the old bracket can be difficult to remove.

Removing the old bracket

1. Loosen the screw and remove it.

2. Slide the old bracket off.

3. Remove the chains from the old bracket.

4. Clean the collar with a damp cloth and allow it to fully dry.

5. Make sure the area around the metal contact pins is clean before installing the new bracket.

Installing the new bracket

1. Attach the chains to the new bracket.

2. Slide the new bracket onto the collar.

3. Reinsert the screw.

   Avoid tightening the screw too hard, as this can damage the bracket and collar.

Need more replacement brackets?

If you have not received enough replacement brackets, contact customer support by submitting a support ticket to request more.

Have a voucher?

If you have received a voucher, you can order a free replacement bracket from the internal store. You must be logged in to your account and be the primary account holder to place the order. Note: the voucher only covers the number of brackets you have applied for.