Help center

Here you will find answers to common questions regarding purchases made through the Nofence webshop.

Get answers to common delivery questions. Track orders, report missing or damaged items, and get help with delivery issues.

Follow these simple instructions to ensure that your collars have the latest firmware installed.

Step-by-step instructions for removing and installing replacement brackets on your Nofence collar.

Learn how to troubleshoot your collar, check for faults, and understand replacement alerts in the Nofence app.

Learn how to properly maintain your sheep and goat collar. Follow step-by-step instructions for battery care, cleaning, and end-of-season storage.

Keep your cattle collars in top condition. Step-by-step instructions for start-of-season setup and end-of-season cleaning and storage.

A complete guide to charging and managing Nofence collar batteries. Learn about battery removal, charging times, solar charging, and proper collar setup.

An overview of the alerts and warnings you may receive from the Nofence system, covering animal health, collar performance, and connectivity.

Learn how to troubleshoot your collar, check for faults, and understand replacement alerts in the Nofence app.