Help center
Help center
Get help with your account, app, and collars.
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Account
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Account management
Common questions about the online store
Here you will find answers to common questions regarding purchases made through the Nofence webshop.
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Deliveries
Shipping and delivery assistance
Get answers to common delivery questions. Track orders, report missing or damaged items, and get help with delivery issues.
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Collar
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Collar
Getting collar updates
Follow these simple instructions to ensure that your collars have the latest firmware installed.
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Collar
Replacing brackets
Step-by-step instructions for removing and installing replacement brackets on your Nofence collar.
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Collar
Troubleshooting collars
Learn how to troubleshoot your collar, check for faults, and understand replacement alerts in the Nofence app.
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Collar
Cleaning and maintaining sheep and goat collars
Keep your sheep and goat collars in top condition. Step-by-step instructions for start-of-season setup and end-of-season cleaning and storage.
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Cattle collar
Cleaning and maintaining cattle collars
Keep your cattle collars in top condition. Step-by-step instructions for start-of-season setup and end-of-season cleaning and storage.
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Collar
Batteries and charging
A complete guide to charging and managing Nofence collar batteries. Learn about battery removal, charging times, solar charging, and proper collar setup.
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App
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App
Alerts, warnings, and status messages
An overview of the alerts and warnings you may receive from the Nofence system, covering animal health, collar performance, and connectivity.
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Collar
Troubleshooting collars
Learn how to troubleshoot your collar, check for faults, and understand replacement alerts in the Nofence app.
